Last Updated: 23 February 2025

Welcome to Khalsa Web Solutions (OPC) Private Limited. By accessing and using our website (https://khalsawebsolutions.com) and our services, you agree to abide by the terms and conditions outlined below. If you do not agree with these terms, please do not use our website or services.

1. Acceptance of Terms

By using our website or availing our services, you agree to comply with these Terms and Conditions and all applicable laws and regulations. We reserve the right to update or modify these terms at any time without prior notice.

2. Services Offered

Khalsa Web Solutions provides a range of digital services including but not limited to:

  • Web Hosting
  • Web Development
  • Mobile App Development
  • Digital Marketing
  • CRM Solutions

Each service may have its own specific terms outlined in a separate agreement or proposal.

3. Use of Website
  • You must not misuse or attempt to disrupt the website’s functionality.
  • You may not copy, reproduce, or republish any content from our website without prior written consent.
  • Unauthorized use of this website may lead to legal action.
4. Intellectual Property

All content, trademarks, logos, and materials available on this website are the property of Khalsa Web Solutions unless otherwise stated. Unauthorized use, reproduction, or distribution is strictly prohibited.

5. User Obligations

When you use our contact forms or register for services, you agree to provide accurate, current, and complete information. You are responsible for maintaining the confidentiality of your account details.

6. Payment Terms
  • Payment must be made as per the terms agreed upon in your service contract, invoice, or proposal.
  • Delayed payments may result in service suspension, termination, or additional late fees.
7. Refund Policy

We strive to deliver high-quality services and customer satisfaction. However, refunds are subject to the following conditions :

Web Hosting Services
  • Full refund if cancellation request is submitted within 7 days of service activation (only for shared hosting plans).
  • No refunds are provided for domain registrations, VPS hosting, dedicated servers, or renewals.
Development & Digital Marketing Services
  • For web development, app development, and digital marketing services, refunds will not be provided once the project work has started.
  • In case of cancellation before project initiation, a partial refund may be provided after deducting administrative and consultation charges.
  • No refunds are offered for completed or partially completed projects.
Custom Services (CRM, Software Solutions, etc.)
  • Custom services are tailored to client needs; hence no refunds are available once the work has started.
Force Majeure
  • Refunds will not be issued for service interruptions caused by factors beyond our control (natural disasters, government actions, etc.).
8. Limitation of Liability

While we take all reasonable efforts to ensure reliable services, we do not guarantee uninterrupted, error-free performance. We are not responsible for :

  • Data loss caused by client-side issues or third-party actions.
  • Financial or business losses arising from service downtime or errors.
  • Any reliance you place on information provided on our website.
9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the content, privacy practices, or terms of those websites.

10. Termination of Services

We reserve the right to suspend or terminate your access to our website or services if you violate these terms, misuse our platform, or breach any agreements.

11. Governing Law

These Terms and Conditions shall be governed by the laws of India. All disputes shall be subject to the jurisdiction of the courts in Mohali, Punjab.

12. Contact Us

For any questions related to these Terms and Conditions or our Refund Policy, click here to contact us.